diff --git a/CHANGELOG.md b/CHANGELOG.md
index 420b6797..a0f35d06 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,6 +1,11 @@
 CHANGELOG
 =========
 
+In Development
+--------------
+
+* Some users reported an error installing Mail-in-a-Box related to the virtualenv command. This is hopefully fixed.
+
 Version 65 (October 27, 2023)
 -----------------------------
 
diff --git a/setup/management.sh b/setup/management.sh
index 7fe4da25..50c24189 100755
--- a/setup/management.sh
+++ b/setup/management.sh
@@ -27,6 +27,12 @@ inst_dir=/usr/local/lib/mailinabox
 mkdir -p $inst_dir
 venv=$inst_dir/env
 if [ ! -d $venv ]; then
+	# A bug specific to Ubuntu 22.04 and Python 3.10 requires
+	# forcing a virtualenv directory layout option (see #2335
+	# and https://github.com/pypa/virtualenv/pull/2415). In
+	# our issue, reportedly installing python3-distutils didn't
+	# fix the problem.)
+	export DEB_PYTHON_INSTALL_LAYOUT='deb'
 	hide_output virtualenv -ppython3 $venv
 fi