From 057c1dd913b084e08bfcb32a12d946993d8bc985 Mon Sep 17 00:00:00 2001 From: Joshua Tauberer Date: Tue, 18 Nov 2014 16:47:14 +0000 Subject: [PATCH] recommend IMAP/SMTP for everyone --- CHANGELOG.md | 1 + management/templates/mail-guide.html | 65 ++++++++-------------------- 2 files changed, 19 insertions(+), 47 deletions(-) diff --git a/CHANGELOG.md b/CHANGELOG.md index 9cec0923..589817fa 100644 --- a/CHANGELOG.md +++ b/CHANGELOG.md @@ -11,6 +11,7 @@ Mail: * There is a new iOS/Mac OS X Configuration Profile link in the control panel which makes it easier to configure IMAP/SMTP/CalDAV/CardDAV on iOS devices and Macs. * "Domain aliases" can now be configured in the control panel. * Updated to [Roundcube 1.0.3](http://trac.roundcube.net/wiki/Changelog). +* IMAP/SMTP is now recommended even on iOS devices as Exchange/ActiveSync is terribly buggy. Control panel: diff --git a/management/templates/mail-guide.html b/management/templates/mail-guide.html index c748349d..b73d8e9b 100644 --- a/management/templates/mail-guide.html +++ b/management/templates/mail-guide.html @@ -5,52 +5,42 @@
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How to log in

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Your username and password are the same no matter how you check your mail:

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Username: Your whole email address.
Password: Your mail password.
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Webmail

Webmail lets you check your email from any web browser. Your webmail site is:

https://{{hostname}}/mail

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Your username is your whole email address.

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Mobile/desktop apps

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When you set up your email on your phone, desktop, or other device, you will be asked to choose a protocol.

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Automatic configuration

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  • On Android devices, look for IMAP and SMTP.
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  • On iOS devices, look for Exchange or ActiveSync.
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iOS and OS X only: Open this configuration link on your iOS device or on your Mac desktop to easily set up mail (IMAP/SMTP), Contacts, and Calendar. Your username is your whole email address.

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Manual configuration

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IMAP/SMTP settings

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This method is preferred on Android devices but is not available on iOS devices.

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Your mail server is {{hostname}}. Use the following settings when prompted:

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Use the following settings when you set up your email on your phone, desktop, or other device:

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Protocol Port Options
Option Value
IMAP 993 SSL
SMTP 587 STARTTLS (“always” or “required”, if prompted)
Protocol/Method IMAP
Mail server {{hostname}}
IMAP Port 993
IMAP Sercurity SSL
SMTP Port 587
SMTP Security STARTTLS (“always” or “required”, if prompted)
Username: Your whole email address.
Password: Your mail password.

In addition to setting up your email, you’ll also need to set up contacts and calendar synchronization separately.

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Exchange/ActiveSync settings

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Exchange/ActiveSync settings

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On iOS devices and devices on this compatibility list, set up your mail as an Exchange or ActiveSync server. Use these settings when prompted:

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On iOS devices and devices on this compatibility list, you may set up your mail as an Exchange or ActiveSync server. However, we’ve found this to be more buggy than using IMAP. If you encounter any problems, please use the manual settings above.

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Server {{hostname}}

Your device should also provide a contacts list and calendar that syncs to this box when you use this method.

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iOS/Mac OS X Mobileconfig

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Open the following configuration on your iOS device or on your Mac desktop to easily set up IMAP/SMTP, Contacts, and Calendar:

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https://{{hostname}}/mailinabox.mobileconfig

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Use these settings when prompted:

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Username: Your whole email address.
Password: Your mail password.
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Your device should also provide a contacts list and calendar that syncs to this box when you use this method.

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